Wifi calling koodo Sometimes, you would have to reactivate wifi calling again. I've done all the The unofficial subreddit of Koodo, a Canadian mobile flanker brand owned by TELUS. Ideally, I don’t want to have to keep repeating the steps each time I have to enable wifi calling : enter my cell number, get a code from Koodo, enter the code and then get to the emergency address step. two months ago I switched from public mobile to Koodo just for Wi-Fi calling. I have a second phone on my account with a Huawei device for my son. NICE !! Pick Freedom mobile, Koodo or Telus file - whoever is your service provider. 1 Bravo Reply. I would love to contact Koodo, but I can’t. Telus, Koodo and PM are using the same towers and coverage, so my understanding if PM is not good, the others are not good either, but you have a good point that it’s possible that his phone may work with Telus or Koodo. Will the Oneplus 12 work on the Koodo 5G network. In settings Koodo network is selected, Prefered network is 4G, Wifi calling is activated, Calling preference is Call over Wifi, but I don’t see anything indicating to enter a code or such My home Wifi speed is over 100M. Koodo launched VoLTE and Wi-Fi Calling exactly one month ago, but support was limited to the LG V30 Android phone. I am new with koodo. Public Mobile is a 3rd tier. However the issue A Koodo Postpaid monthly plan (sorry, Wi-Fi Calling isn’t available on Prepaid plans) An LTE SIM; An active Koodo Self Serve account; A Wi-Fi connection that allows Voice over IP calling (VoIP). The only thing that has changed is the phone itself and the Sim card. The $15 discount will begin to show up on the first full month of service for the next 12 months. Where I live I don’t get cell phone service and no one really had my phone number because nobody could call me because I didn’t have service. There's wifi calling and then there's calling on wifi. wont be getting VoLTE and wifi calling on the One as its not a phone they sell and you would have to factory reset your My mobile phones are Redmi Note 12s and Redmi Note 13 Inserting the Koodo SIM card does not have VoLTE and Wifi calling functions. I’ve got Koodo VoLTE Access, have reset the wifi calling feature a number of times AND turned my phone off a few times and the wifi calling still does n The VoLTE add-on adds Wi-Fi Calling automatically. Koodo has better coverage. When you’re outside Canada, I'm a former Telus customer who recently switched to Koodo. However, I was wondering if there is any way to get wifi calling on a koodo prepaid number and somehow bypassing the restriction of it being only available to postpaid customers. TCL is another option, though not recommended if receiving security and firmware updates on a regular basis is important to you. 1. I’m trying to enable wifi calling on my phone but when I do, it just returns a message saying “To allow wifi calling on this account, contact Koodo”. The prefered network is set to LTE/WCDMA/GSM, and VoLTE calls is activated, but on the phone settings, I do not see the toggle for WiFi calling. Koodo have postpaid and prepaid plans while PM is a prepaid plan so you pay first for additional add-on, long distance calling to countries on they list and for service (so no surprise fees). It just takes a I’ve gone through all the troubleshooting steps, looks like I (and my phone) meet all the wifi calling requirements, but it’s not working. Koodo and Telus both offering this and they both have very good plans these days. But then again, reality is, they have it on their top two tiers, what harm would it do to offer it here? On iPhones, I am quite sure that the “carrier settings file” dictates the preferences. As soon as you’re out of the coverage area What I simply did was to turn on Airplane mode. Even with that setting, I had to activate it again after 1-2 days or it would not connect. Our team is aware of the issue and working to restore service as quickly as possible. If not then what other prepaid plans do you guys recommend and ones that have wifi calling included with them. Her phone is an Android, fortunately we do get an intermittent signal (strong enough to get a text but not a phone call for more than 20 seconds) so I will be able to get Wifi calling set up. Norwest_Shooter TextNow is a good, free Canadian Wi-Fi calling app alternative, though heavily ad-supported. Just to say: I filled out the online port request to go from Chatr ( Rogers) to Koodo, and the port was confirmed via SMS in under 5 minutes. Community Homepage; Most Recent Topics; Unanswered Questions; Support Articles. Shop. I can enable and use wi-fi calling on Koodo without any issues. I have a phone that for sure can handle VOLTE/WiFi calling (I had it on Telus 2 days ago before I ported over to Koodo). And I just looked up Koodo as well: Wi-Fi Calling is only available in Canada. Community Koodo Wireless Home Phone; Canada-wide plans; Postpaid province-wide calling; Text and picture messaging; Calling features; Long distance; Account access; Lost or stolen phone; Travel and roaming; Prepaid; Device troubleshooting; Troubleshooting messaging issues; Warranty and repairs; Protection products; Repair policy; Network; Network Recently got a OnePlus 10T and I am on Fido in Canada. If there is coverage in your area, the service will fallback to LTE. Share Add a Comment. I’ve done the reset but still getting the message for emergency address update. WIFI calling stopped working, restarted phone, toggled off the wifi calling button, reset wifi, reset network, even updated to IOS 18. I switched to Koodo today and I just bought the iPhone 12 and I’m trying to enable wifi calling but when I do, it just returns a message saying “To allow wifi calling on this account, contact Koodo”. Freedom doesn't have good signal in comparison to other 2, no unlimited data. Did anyone find a workaround or solution ? Page 1 / 1 . This is the UN-OFFICIAL discussion and support group. S. Thank you. But I cannot enable wi-fi calling on Rogers. My cell signal at home keeps jumping from 4G (1-2 bars) to 3G (1-2 bars). I’m living in the province Quebec, in an area where all networks are often saturated (lots of new residential constructions), and I ne LG providing WiFi Calling &/ VoLTE settings to a device not tested by Freedom Mobile could be problematic for both the carrier & for the end-user when seeking support, which won't not be provided for an unsupported device. If poor WiFi or cellular coverage is affecting your home or business, get in touch with the RF experts at Simple WiFi . Illustrious_Risk3732 So yeah Rogers is better than Telus / Bell / Koodo /Virgin / etc. Google Wifi products include the Nest Wifi and Nest Wifi Pro. Discover Koodo's Phone, home internet and Streaming Bundles: Canada's largest 4G/5G LTE network, unlimited data, flexible cell phone plans, and top-notch support. We use this when visiting the in-laws as cell signal is next to nothing but their wifi is great. I was surprised when I left Koodo that all carriers aren't the same. Try dialing *#*#4636#*#* from your phones’ dial pad. . Telus and Koodo do not offer global wifi calling. 2 - will not come back on - also says CONTACT KOODO for personal hotspot that worked fine before, not sure if its related To use Wi-Fi Calling, you must have a compatible Koodo device and subscriber identity module card (SIM card), and the Wi-Fi Calling feature must be enabled in your settings on your device. You can thank the Greedy executives running our Canadian networks. Starting this week, iPhone users on Koodo can take advantage of Wi-Fi and VoLTE calling. en / fr. Lastly, the only way to make WiFi Calling work on the big 3 outside of Canada is using a VPN on a router that you connect to and your device must be in Airplane mode, meaning you cannot be enjoying anything on a local SIM/eSIM abroad Koodo Wireless Home Phone; Canada-wide plans; Postpaid province-wide calling; Text and picture messaging; Calling features; Long distance; Account access; Lost or stolen phone; Travel and roaming; Prepaid; Device troubleshooting; Troubleshooting messaging issues; Warranty and repairs; Protection products; Repair policy; Network; Network Hi! I have been Koodo for since the start of the year but I get a single bar and sometimes no reception in a basement unit where I got full signal with Fido. I have an S21 model number: SM-G991U1. My address is already filled out when I get to that stage of the process. In other words, WiFi calling can only be used in Canada. When I switched to this phone (samsung a15) I was still with koodo, and using the same built in Google messaging app. Wi-Fi calling allows customers to both place and receive calls (using the same phone number as the cellular carrier's number When I try turning on Wi-Fi calling on my Iphone 8 I get a pop-up from Koodo says Step 1 of 3. Wow! Is that normal? More importantly, I have WiFi calling enabled. the issue here is that if you're like me and have limited cell service at your home, it often ends up switching you to cellular preferred while you're at home (or while you're out and then you don't notice it when you get Hi there. Reply; On my S21 I was able to change the settings to Wi-Fi calling by default in a hidden menu. I used to use wifi calling on my Android Phone and my Iphone while on Freedom. not recognizing my ported number. AT&T still prefers tower to wifi calling and wifi calling to roaming. Telus/Koodo really needs to work on their WiFi callings and stop hidding Mobile Network/Wifi Calling default. I tweeted Koodo for Although Telus has offered Wi-Fi calling on iPhones since December 2016 and VoLTE calling since April 2016, those features have yet to trickle down to its sub-brand Koodo. At the start of the callback You are correct that officially Telus and Koodo block wifi calling outside Canada but if you turn off location services for certain processes and turn on airplane mode it usually works fine even without a VPN. What phone are you using? If it was an Android, for some reason you have to connect to Koodo cellular signal after few days to reactivate wifi calling. Am I missing something ? Page 1 / 1 . I will only make calls et send I used to use wifi calling on my Pixel 6. And if the VoLTE add-on is already on your account, then that confirms Wi-Fi calling won't work. Data speed. The pics I posted previously show IMS registration on and therefore VoLTE working for voice calls. On Wi-Fi Calling either don’t charge roaming/RLH whatsoever, since we are effectively still on the Rogers network (“Rogers W-Fi”) Koodo Mobile is a Canadian mobile flanker brand [1] [2] started by Telus in 2008 and mostly oriented toward younger customers. A way around this is to have Canada wide long distance and to use a VPN to always be "in Canada. +2. Koodo has not rolled out WiFi calling for prepaid, so I’m not sure why you are attempting to enable it. Pe Android device for some reason requires user to reactivate Koodo Wifi Calling if the device was out of range of cellular signal for a few days. I just bought the iPhone 14 Pro and I’m trying to enable wifi calling but when I do, it just returns a message saying “To allow wifi calling on this account, contact Koodo”. " Therefore, if I am, say, in the UK on Wi-Fi Calling and I call a number in Germany, then long-distance charges should indeed apply. Can someone help me ! en / fr. 1 Bravo Reply When I was wifi-roaming last winter in Europe (Germany Belgium and Netherlands), I disabled cell calling and forced my phone to wifi calling. I can make VOLTE and wifi calls on Koodo with mine. In the past, I used Koodo's Wi-Fi Calling abroad (with VPN to a Canadian server) and I did not have problems (aside from extra latency caused by the VPN). Since yesterday, whenever I have poor reception, my network kept switching into extended network coverage (ENC) / roaming mode (Telus EXT) which drops Wi-Fi Calling. Knowledge base; Updates; When trying to get a verification code to setup for wifi calling. Koodo has no wifi calling, no unlimited data. I can't say that I've noticed any depreciation in service quality. If you are using an Android, you might have to visit an area that you can have Koodo signal to reactivate wifi calling after certain period of time. [15] Telus announced on Just bought a new S20 ultra but i cant use wifi calling,i can activate it and then i can give the 6 digit code that koodo sent me but after that it just en / fr. dust2dust. On my Skip to main content. VoLTE and WiFi calling are available on the Telus network. Community Home They forced phone to download the latest Koodo (ie my Called Koodo customer rep today, was told P20 Pro IS on its wifi calling/VoLTE support list, so he added 'Koodo VoLTE Access' to my account as one of my free Addons. wifi calling set up s20. Hello everyone,Does Koodo Prepaid offer Wifi calling? I know that Koodo prepaid has VoLTE which is a requirement for Wifi Calling to work and on Koodo’s FAQ they mention that the reason that they don't offer Wifi Calling to Koodo Prepaid customers is that they are working on bringing VoLTE first. Often times, the manufacturer contacts a specific Pretty much, however I think the sub-3 [Fido, Koodo, Virgin] WiFi Calling works in USA, i've read some reports. For the first bill, partial charges will be pro-rated based on the regular price of the $20 rate. If you can verify that the calls were indeed over WiFi, you could try talking to Koodo support to see if they can waive the charges or issue a courtesy credit since they claim WiFi calling doesn't work outside of Canada. Reply; Koodo Internet Add-ons Travel and Roaming Prepaid Phones Prepaid Plans Bring your own phone Coverage Wireless Home Phone. 2) it’s in your settings - phone (iPhone) 3) once enabled you need to be on WiFi, and it’ll say “Telus WiFi-Calling” for example on your phone top left where it Usually 3rd Tier providers don't offer WiFi calling. But I kept that Koodo phone in airplane mode at all times (and the location off), so the Koodo SIM never connected to any towers abroad. So make sure you are in a bad signal reception area or you turn on the airplane mode. Now it prefers wifi calling to both. However, non-Koodo or third-party devices (except iPhone) are being lef I recently tried to test wifi calling on koodo. Koodo Wireless Home Phone; Canada-wide plans; Postpaid province-wide calling; Text and picture messaging; Calling features; Long distance; Account access; Lost or stolen phone; Travel and roaming; Prepaid; Device troubleshooting; Troubleshooting messaging issues; Warranty and repairs; Protection products; Repair policy; Network; Network Starting this week, iPhone users on Koodo can take advantage of Wi-Fi and VoLTE calling. I Google Wifi is the mesh-capable wireless router designed by Google to provide Wi-Fi coverage and handle multiple active devices at the same time. I tweeted Koodo for Koodo Internet Add-ons Travel and Roaming Prepaid Phones Prepaid Plans Bring your own phone Coverage Wireless Home Phone. Reply reply More replies. is there a fee for wifi calling? Hi! I'm just wondering if there is a fee for using the wifi calling option. Telus is absolutely the most annoying outfit when it comes to wifi calling. I got the Samsung a8 and can confirm that wifi calling can work on that model. I apologize that I wasn’t clear. Reply It's not surprising that Koodo eventually added support for Wi-Fi calling. Sure, it might work, but it’s still treated as usage outside of the home network and will charge you accordingly unlike Rogers or Freedom It’s funny that you say most people I know , didn’t even know how to turn Wi-Fi calling on and when I told them about it, they didn’t even know Hello @Whizz, does Fizz have any plans to enable WIFI calling and texting? It is an option with the other mobile provider Quebecor owns, Videotron. @Bundle8628 . Once I leave service and drive back to my home, (which has no cell service, but has wifi), I recieve a message along the line of "unable to activate wifi calling"I downloaded a third party app and when I go to you cannot even access WiFi Calling while outside of Canada, even if you use VPN, this is how stingy Telus and Koodo truly are. Best to keep phone on airplane mode, or even take SIM card out temporarily. Today’s announcement is as follows—note the addition of “iPhone 6 or newer”: So, here’s something cool: Wi-Fi Calling and VoLTE is available for Koodo customers with the Android LG V30 or an iPhone 6 or newer! When trying to get a verification code to setup for wifi calling. I also successfully made a phone call well browsing the internet on LTE! This is fantastic news! I have been waiting forever for this. Log in & Profile; Account setup; Forgot password; Registering; We Fix Poor WiFi & Cell Signal. Freedom has global wifi calling. HiI've recently moved to Koodo and need wifi calling enabled when I work from my basement. Phones To allow Wi-Fi calling on this account, contact Koodo; Hello, I have an IPhone SE (2020) with IOS 16 and I am unable to activate the Wi-Fi The unofficial subreddit of Koodo, a Canadian mobile flanker brand owned by TELUS. VoLTE is also billed like a call even though it uses the data network and a smartphone. Try again later in settings”. Inserting the Koodo Koodo specifically mentions it doesn't work outside of Canada, so either WiFi calling wasn't active during your calls, or it was and you were billed anyways. There is no VoLte to enable. I have attempted to Google around to find answers but apparently I'm not very tech Koodo Internet Add-ons Travel and Roaming Prepaid Phones Prepaid Plans Bring your own phone Coverage Wireless Home Phone. Slow speeds will affect the quality of the call. com, Koodo’s 4G LTE data download speed was 82 to 91 Mbps. If they do, then tell them you have a Pixel 4. I just switched from Rogers to Koodo. The only reason I want to keep my number available is if a Yes, I have tried to use wifi-calling since according to the koodo website you can use it to send mms over wifi. How to enable it? Skip to main content. This is a known issue with Android phone and Koodo wifi calling. The Telus flanker brand plans to bring the features to additional devices in the yes, PM is a Tier 3 provider and it does not offer Wifi Calling of VoLTE . It was working before with other network on same phone. It says contact Rogers when I tried to do so. I'm on wifi and have cell service when activating. Then tried to call my number but Mobile network not available. With the upcoming implementation of the 5G network in Canada, features like VoLTE, WiFi calling, and RCS are becoming commonplace and an essential part for many Koodo users. Cons: Chatr doesn't have VoLTE, no wifi calling. [4] Koodo announced they will be launching the VoLTE and WiFi calling to their customer, enabling more features of their products to their customer. Can you help? Thanks. My phone is working fine on wifi calling. Reset network settings might turn off your wifi calling settings and without any Koodo network signal, your phone might not get proper wifi calling activation. If someone has a Oneplus 12 is the VOLTE/WIFI calling working? I am reading that Koodo is turning it off on their end S10 is definitely supported. PaulOldfield. Supported devices: LG V30, iPhone 6 or newer. I used wi-fi calling in Europe and in the Caribbean and it cost me nothing to call or text when I was at a hotel or coffeeshop (yes, I went to Amsterdam ). Mobile version there is no icons in status bar, so only way to check is to make a call and see in THE dialer that it is Wi-Fi calling or HD (for Wi-Fi calling has been reinstated on my Samsung F20. Koodo Wireless Home Phone; Canada-wide plans; Postpaid province-wide calling; Text and picture messaging; Calling features; Long distance; Account access; Lost or stolen phone; Travel and roaming; Prepaid; Device troubleshooting; Troubleshooting messaging issues; Warranty and repairs; Protection products; Repair policy; Network; Network Hello I called a few days ago and support activated Wifi calling on my Pixel 7. In an area of limited service which is why scheduling a call back isn't ideal. Don't mention which phone you're using unless they ask. I am using a pixel 6. It is a Xiaomi, which is not officially supported but certainly has the right version of android and that hardware to do it (as again, it was up and running just fine on Telus 2 days prior). It is an option with the other mobile provider Quebecor owns, Videotron. +8. While Koodo sells this phone, they likely keep track of serial and IMEI numbers which helps tell the difference between the phones they’ve sold and non-Koodo phones. This will bring you to the Wi-Fi Calling page, where you can follow the remaining steps: Click on the link to register for Wi-Fi Calling. Testing with SpeedTest. But it keeps turning off on me and not working unless I'm in airplane mode. IMS registration is required on the device in order for VoLTE to be used. Apple iphone didn’t have that issue. Since your Moto G Power was not purchased through Koodo, this could be another reason why you can’t enable Wi-Fi Calling. Are you a new Koodo customer or has been with Koodo for a while? Can you also check your plan and add-on area to see if you had the "volte access add-on" or not? Its the Gallaxy s20 FE. It worked in about half the hotels and about 1/10th of the public spaces. Is it the same with Koodo? (Airplane mode on, Just connecting using Wifi) I'm with Telus and I've been able to use Wi-Fi calling in the U. The other way to check is turn off WiFi and check the LTE indicator during a call. VoLTE and Wi-Fi calling support for the Pixel 3a & 3a XL is there since it’s newer than the 3 & 3 XL. You can go to modem diagnostic by entering ##4636## in the dialer in case reddit formats my post its star hash star hash 4636 hash star hash star. +1. I'm currently on vacation in Canada but there's no cell reception. with 2 devices: Google Pixel 4, and Google Pixel 6. I can’t make phone calls due to my hearin Wi-Fi Calling Wi-Fi calling lets you call and message (text and multimedia) over Wi-Fi when you have little or no network coverage. That is one of the best things I found about Videotron wi-fi calling works anywhere in the world you have good wi-fi. No volte on phone. This subreddit is not affiliated or run by Google. We solve weak signal & coverage 24/7, because we're field experts, meaning we've been rolling up our sleeves and doing this for homes and offices with precision for many years– compared to the guy with a truck and issue: the phone thinks it knows better than you which network you want to use, and will randomly switch you between wifi preferred and cellular preferred for wifi calling. Bummer, I'm looking for a non Samsung andriod phone with wifi calling Any of the Google Pixel devices are compatible with Wi-Fi Calling. Rogers used to prefer tower to wifi calling and wifi calling to roaming. The only options under voice&data section are: 5G auto, 5G on, LTE. PM: ONLY Basic service targeting the lower price plan . I have the same problem:I tried to write in the same thread, but it is already closed and probably no one looks there. I need this for work please help fastGalaxy s20 I’m not sure exactly what Koodo’s setup is but wifi calling only seems to activate on my iPhone when I have fewer than 3 signal bars or if LTE isn’t available, for example. eh bien, Koodo considérait tous les types d'appels téléphoniques sur les appels wifi comme des "appels normaux". If Wi-Fi calling is available do I need to enable/set it up somewhere in my account It works as normal, so making calls to toher Canadian numbers is the same as whatever your plan says. As far as I'm aware, the Essential Phone PH-1 doesn't support VoLTE or Wi-Fi calling with any carrier in Canada. JUst make sur you are indeed connected to wi-fi and not a local network. You must also subscribe to a Koodo postpaid wireless voice, messaging and data plan. Great Neighbour / Super Voisin Unforutnately, using an app isn't what Wi-Fi calling is. I’m using an iPhone 15promax with iOS 18. My German SIM is rocking WiFi calling without a hitch and when connected to WiFi it is treated as if I weren't roaming (which is the standard for any German carrier and WiFi Calling). Nothing has changed with our home network, wifi signal is strong. Community Homepage; Most Recent Topics; For Wi-Fi calling to work, it has to be activated when you’re in an area with cellular coverage. But after rebooting my phone, I don't see a 'Wifi calling' option under 'Settings/Wireless &networks/Call settings', I would much appreciate if some one can give me some ideas how to wifi calling set up s20. From what I can tell it will but I am looking for confirmation. maybe at home or at your cottage you don't have good cell reception, wifi calling can help so you can still make and receive calls. We live outside of the service area and use WiFi over Starlink. ADMIN MOD Wi-Fi Calling Question . Also, who was your wifi ISP? Koodo wifi calling had some issue with certain ISP. Does this happen after doing specifically on your phone like restarting or re-inserting the sim card, or it’s random? Have you tried resetting the network settings on your phone? (resetting the network settings will reset the saved wifi and bluetooth connections) Hello,I have an IPhone SE (2020) with IOS 16 and I am unable to activate the Wi-Fi calling feature. I'm unable to activate my wifi calling. When I enter my address in step one and hit enter it just goes back to step 1. I’ve been trying for 30 minutes to get it to schedule a callback but it says they're too busy to schedule it and that the AI can assist. I will only have data through Airalo, and am not planning on making any phone calls through my iPhone number. Skip to main content your next option is to schedule a callback via Koodo Assist. I am still in canada,but was just testing it out. If you have WiFi calling enabled on your device (not all of them have it) then if you are anywhere in the world you can make locals calls back to Canada for free. Carriers tend to test a device thoroughly before certifying it for VoLTE and Wi-Fi calling. Tried restarting phone without success. At least that was my experience until a few months ago. I am using a Pixel 6 on Koodo and I am unsure if they offer Wi-Fi calling for the device. Could anyone explain what the purpose/advantage is to enable WiFi calling. Trouble with wifi calling . I would suggest you to find a location where you have access to Koodo signal (and wifi) and turn on wifi calling there. Since WiFi calling is supposed to be just calling then it will be billed like a call. I was able to use the feature when I was in Amsterdam and did not incur any roaming charges for calls made to Canadian phone numbers. I live in a dead zone If it's not there, then contact support and tell them that Wi-Fi calling isn't working for you. Then switch to Koodo or public as that has VoLTE and is cheaper. I wondered how you used it previously. Calls, internet browsing, streaming in HD, and other features like WiFi calling and Call Control work just as re li ably for me now as Called Koodo customer rep today, was told P20 Pro IS on its wifi calling/VoLTE support list, so he added 'Koodo VoLTE Access' to my account as one of my free Addons. Enter your phone number and select “Get Verification Code”. When Ive tried to register with my phone number, it says my number cant be found. Thanks in advance! ©2023 Koodo Mobile. I was prepared to go into cell phone account hell, but it was completed immediately. If you insisted it was Koodo issue, you might have to go to the bot and schedule a callback with tech. ” but the AI system is all I can get ahold of. As the device wasn't a Koodo device, it wasn't pushed by Koodo. Koodo initially launched VoLTE and Wi-Fi calling last month when it enabled the features on the LG V30. Koodo: full service will less the price, targeting mid-range plans, limited internet service as well. E. If it was possible to access WiFi calling outside of Canada, you would be able to call back while on Airplane mode and WiFi, without paying extra. WIFI calling does not accept my phone number for e911 and I have tried all suggestions. However, I see that I have been charged $10 for 0. I have never needed to use wifi calling before so not sure how it is suppose to work and what I'm doing wrong. I restarted the phone numerous times, tried removing the Koodo SIM Moving your number to Koodo; Activating your phone; SIM cards and non-Koodo phones; eSIM and eSIM Vouchers; Billing & payments; Calling features; Long distance; Account access; Lost or stolen phone; Travel and roaming; Prepaid; Wi-Fi & Internet; Equipment; My Account. Self Serve. While using Rogers I could use wifi calling outside Canada and was billed as local calls/texts. I agree it should be this way for Canadian carriers as well as there is no additional cost for Koodo to bear for roaming on a foreign network if I connect via WiFi Calling from anywhere in the world. Koodo is a 2nd tier of Telus with higher priced plans and you will have wifi calling and live agent service if you call them. Cannot get past step 1. Phones Plans NEW! Koodo Internet Add-ons Travel and Roaming Prepaid Phones Prepaid Plans Bring your own phone Coverage Wireless Home Phone. You can see info there. Tried turning it on and get the message “Couldn’t set up wifi calling at this time. Mobile. Or, if it’s your first time enabling Wi-Fi Calling, click on Wi-Fi Calling. I was told that wifi calling would work with Telus and their subsidiaries. Everything is filled out correctly. Donc, si vous utilisiez l'itinérance Wi-Fi à l'extérieur du Canada, ils vous factureront des frais d'itinérance comme d'habitude. Koodo Wireless Home Phone; Canada-wide plans; Postpaid province-wide calling; Text and picture messaging; Calling features; Long distance; Account access; Lost or stolen phone; Travel and roaming; Prepaid; Device troubleshooting; Troubleshooting messaging issues; Warranty and repairs; Protection products; Repair policy; Network; Network Generally, I agree with you, and thank for your thoughts. in this respect but, for instance, Freedom and Videotron have no such restrictions and charge no roaming whatsoever when you use Wifi calling overseas. The pics I posted previously show IMS registration Rogers is an eSIM and I also have a physical Koodo SIM installed. Telus and Koodo offer WiFi calling but Public Mobile doesn't offer it at this time. Hi @Callimico, we confirmed with our team that the Wi-Fi calling system is impacted nationally. Wifi calling stopped working Volte was previously activated (may need to be done again?) and restarting the phone does not fix the problem. Good thing is that PM is prepaid service and no contract, you can port your number back out if you want to. I contacted support, they added my IMEI to their system. I am also unable to get Wifi calling to work as whenever I enable it on my phone, there is a prompt to input my phone number to get a one-time access Wifi calling is helpful to fill coverage gaps. Just got the new iPhone 15, trying to set up wifi calling but keep getting prompt with “To allow Wi-Fi calling on this account, contact Koodo. The system asked you to reconnect to Koodo network if In order to enable and use Wi-Fi calling, you’re going to need the following: A Koodo Postpaid monthly plan (sorry, Wi-Fi Calling isn’t available on Prepaid plans) An LTE SIM; An active Wi-Fi Calling Question I am using a Pixel 6 on Koodo and I am unsure if they offer Wi-Fi calling for the device. What happens when you try turning wifi calling on? Or do you not even see the toggle in your phone settings? Wi-Fi Calling should first be set up in an area that has LTE coverage. We tested and she could text to my phone (same type). It should no longer be a hit or miss thing. As of this weekend, both are also available on the iPhone 6 and higher. Also,make sure the wifi isp didn't block wifi calling. In fact, Koodo has not rolled out WiFi calling for prepaid, so I’m not sure why you are attempting to enable it. JayJitsBJJ. I absolutely need wifi calling i have just been released from the hospital and I can't receive my doctors calls . iPhone 6 or newer, Pixel 3 or newer, as well as recent Samsung Huawei, LG, Motorola, TCL phones are capable. It also has an upper limit for ping and some connectivity requirements (wifi calling runs over an IPSEC VPN) so if connectivity is blocked for any reason then it won’t work. But I dont see volte on my phone at all. I think that's their way of keeping things "cheaper" here. " Or you can look into various apps like FaceTime or Skype. I live in a dead zone. Does anyone have experience using wifi calling on a OnePlus 10T with Koodo? Thanks, Ben I also do not have Easy Roam from Koodo. Most likely. Apparently this “upgraded” phone doesn’t include this feature. When I click to update, they send text to my phone but not receiving it as wifi @softech . Was the P20 purhcased from Koodo? Koodo has whitelisted phones To turn it on again, the clever design requires you to input a Koodo sent access code which is provided by text, which of course doesn’t work either. Koodo Mobile ⬆ Virgin Plus ⬆ Public Mobile ⬆ Windscribe ⬆ Ebates / Rakuten ⬆ Ritual ⬆ SkipTheDishes ⬆ Uber / UberEats ⬆ Tangerine ⬆ Chef's Plate ⬆ Rover. When I am on a call, it still only engages the GSM network and does not engage WiFi Callinghere is what I have done:Restarted the phone Turned wifi calling off and back onHope someone can Wifi calling option is not available not at settings in option in phone menu, also not available at quick panel layout Anyone else having similar. Reply; Reply with quote; Koodo Mobile ⬆ Virgin Plus ⬆ Public Mobile ⬆ Windscribe ⬆ Ebates / Rakuten ⬆ Ritual ⬆ SkipTheDishes ⬆ Uber / UberEats 3 days old Samsung S23 FE purchased to replace my aged S20 FE 5G because the 5G never did worked on that phone. Enabled wifi calling on phone Turned off location settings Put phone in airplane mode Turned wifi back on. And it was my previous phone, while on koodo, where I was able to send over wifi. Menu. The current regular price of $20/month rate applies at month 14. Calls to Mexican numbers in Mexico are the same roaming as When I try to turn on my wifi calling through the call setting menu I can send the code to my cell and put in my address; the confirmation page from koodo (?) Says it's set up but when my Wi-Fi calling lets you call and message (text and multimedia) over Wi-Fi when you have little or no network coverage. I've talked to 3 different techs at telus, all of which have run through the above options with me. If Wi-Fi calling is available do I need to enable/set it up somewhere in my account settings? If I need to enable/set it @User Name Did you mean using wi-fi to make calls over apps like whatsapp, viber or even Facetime? That’s different than wi-fi calling. Also it states on Koodo's website that it should only work for the following phones 1] VoLTE enabled devices: LG G7 ThinQ, LG Q Stylo+, LG X Power3, LG G6, LG V30, LG Q6, LG G5, iPhone X, iPhone 8 / 8+, iPhone 7/7+, iPhone 6S/6S+, iPhone 6/6+, iPhone SE, Samsung Note 9, Samsung A8, Samsung GS9/GS9+ I can attest that Wifi-calling with Airplane or Flight mode enabled does, in fact, work. Members Online • Intimidated_Mover . But after rebooting my phone, I don't see a 'Wifi calling' option under 'Settings/Wireless &networks/Call settings', I would much appreciate if some one can give me some ideas how to In other words, WiFi calling can only be used in Canada. Koodo and Telus both offering this and Google Wifi is the mesh-capable wireless router designed by Google to provide Wi-Fi coverage and handle multiple active devices at the same time. 0078 MB of Data Usage US, and also $10 to send 1 "international text message" (which was to a Canadian number). I checked my add-ons on Self serve and noticed that VoLTE is not on there. You can use it to call and message just like you do on the Hi @migmig18 there is a general issue with the Wi-Fi calling system, it is impacted nationally. Put my new Koodo SIM into my new Koodo phone, and my old cell # was already up and running on Koodo. EDIT: Just checked Koodo's site, it still hasn't been updated the pixel 3 is still not listed and it still states that it will not work with phones purchased from anyone other then Koodo. Reply reply More replies More replies. Also, Koodo wifi calling prioritized "cellular signal" over wifi signal, so wifi calling would only show up when the cellular signal was Hello I have read many of the threads about WIFI calling and it looks like I need to be flagged so a rep can fix my account. [3] Koodo differs from its parent Telus by not requiring a fixed term contract. As of this weekend, both Wifi Calling stopped working since the latest security update that happen end of May till this Month . Community. And the Pixel 3 & 3 XL supports Wi-Fi calling. Used wifi calling without issue on my previous phone (S22). Reply; Reply with quote; Dec 9th, 2024 1:51 am #29; bjcheung77 Deal Addict New activations on Wireless Home Phone from Koodo only. Don't think so tried it about 2 weeks ago. Should VoLTE Also, the current wireless home phone hub (ZTE WF723) supports VoLTE. It’s better to @Hank54 @to find a provider that works in his area without WiFi calling,. VoLTE and WiFi calling. Last edited by audit13 on Nov 29th, 2024 11:41 am, edited 2 times in total. You can use it to call and message just like you do on the regular network, it’ll work even if the person you’re calling or texting isn’t using Wi-Fi Calling. When your S22 loses connectivity to the LTE network, the phone will automatically switch to Wi-Fi Calling. Will I be charged for incoming/outgoing calls to/from Canada, and to/from USA? Wifi calling not working on my Galaxy S22. If Telus/Koodo has a known issue with wifi calling it would be appreciated if they informed their front-line staff and their tech support team. I really need this because cellular signal is very p Skip to main content. Does Koodo have to activate this for me? If its provisioned for a particular model of phone and your carrier the options appear in the mobile settings. If you are in the USA and connected to WiFi, you will not have access to WiFi calling. Sort by: When you mentioned you cannot enable wifi calling? Did you see the wifi calling toggle in settings? Koodo wifi calling prioritize cellular signal over wifi. My aunt calls me a couple times on the Wi-Fi calling and she said that it sounds much clearer on her end then when she Hi @Hayden2004, is this for the line ending in 32?I noticed the line was recently ported in, have you tried to activate the wi-fi calling once the port in was completed? I think there was a bug with WiFi calling of Android devices. From the screenshot the phone asked you to activate wifi calling in an area you had Koodo signal. So since Koodo would not enable wi-fi calling / VolTE on my 7T, I ended up getting a new S22 through Koodo. I think you are absolutely right when you say this: " When using WiFi Calling outside of Canada, it treats calls and texts, incoming amd outgping, like they originated in Canada. Saw it on the list. Go to solution. The S22 Wi-fi calling works when it wants to, but often, it will not switch over to wi-fi, when I am obviously having terrible mobile signals in my house - completely garbled & choppy voice connection over the mobile network. Was the phone originally from Koodo or was it from another carrier? Besides the volte access addon as Rickster mentioned, could you check the specific model in settings - about phone? Was it SM-A530W? Hi there Thanks for that Dennis. Help. You’ll then receive a text message with your verification code. Any LTE addons is absent in my account settings. But Volte seems working (calling in lte-only mode). Note: A minimum speed of 1 Mbps is recommended. Quite happy with this new phone EXCEPT I need WiFi Calling, ie: VoLTE. This would help all of us to not be on hold for 45 minutes - just sayin' ;) Just tried the Telus link and it does not accept a working koodo number. These features are compatible with most Koodo devices. Wifi calling was never available for oneplus device in Koodo network though. Enter “schedule callback” (without quotation marks) in the chat box window and follow the prompts. g. The company indicated in the past that VoLTE calling on the carrier might arrive in mid to late September 2017; however, a recent update from an official Koodo rep on the company’s You should review these Wi-Fi Calling Terms – they provide important information about, and describe the obligations associated with, your use of Wi-Fi Calling with your wireless phone (“Phone”), including specific limitations on access to 9-1-1 emergency call routing service, and create a binding agreement that applies to you once you 1) you need to be on a carrier that supports WiFi calling and WiFi calling outside of Canada as well. And i This morning, my wife’s Samsung S21 5g (on Koodo) could not send out a text to a certain number. net and Fast. So it seems the only solution is to get in the car and drive somewhere to reset wi-fi calling and then drive back home to use it. bswpx ppwtls xtmz momyvw jqabsrv kxpf enyah lefbro mboups wspsm